Terms & Conditions

CLIENT POLICIES
Be Well Healing & Wellness Center
At Be Well Healing & Wellness Center, we are committed to creating a supportive, healing-centered environment rooted in professionalism, care, and mutual respect. The following policies are intended to provide clarity, establish expectations, and help ensure a positive experience for all clients.

Appointments & Scheduling
All sessions are scheduled in advance through our secure booking system. Appointment times are reserved specifically for you, and recurring sessions may be recommended to support consistency and progress.

Therapy Services
Therapy services are available to clients located within the State of Michigan and are provided within the scope of professional counseling services. Therapy is a collaborative process designed to support healing, emotional wellness, self-awareness, and personal growth.

Coaching & Consultation Services
Coaching and consultation services are available to support personal growth, emotional wellness, accountability, and goal clarity. These services are not psychotherapy and do not replace licensed mental health treatment or crisis care.

Cancellations & Rescheduling
We kindly ask for at least 24 hours’ notice when cancelling or rescheduling an appointment. Missed appointments or late cancellations may be subject to a fee, and repeated no-shows may impact future scheduling availability.

Late Arrival Policy
Appointments will begin and end at the scheduled time to honor all clients. If you arrive late, your session may be shortened and cannot always be extended.

Payment Policy
Payment for services is due at the time of your scheduled appointment unless otherwise discussed in advance. Payment methods may be securely stored on file when applicable, and completed services are non-refundable.

Communication Boundaries
Communication outside of sessions is limited to scheduling, billing, and brief administrative matters. Please allow 24–48 business hours for non-urgent responses, and note that messaging should not be used for crisis support or therapeutic processing.

Confidentiality & Privacy
Your privacy and trust are deeply valued. Therapy services are protected by confidentiality standards in accordance with Michigan law, with limited exceptions related to safety concerns or legal requirements.

Respectful Environment
Be Well Healing & Wellness Center is committed to maintaining a safe, respectful, and supportive space for healing. Disruptive, threatening, or consistently inappropriate behavior may result in discontinuation of services.

Policy Acknowledgment
By booking services through Be Well Healing & Wellness Center, clients acknowledge that they have reviewed and agreed to these policies. We are honored to support you in your wellness journey.